Nutrition services

NCDHHS and EBCI Open Medicaid Eligibility Office and Food and Nutrition Services in Cherokee


The North Carolina Department of Health and Human Services (NCDHHS) and the East Cherokee Indian Band (EBCI) Division of Public Health and Human Services (PHHS) have established an EBCI / Eligibility Office. NCDHHS Medicaid and Food and Nutrition Services (FNS) in Cherokee. The office officially opened on Monday March 1.

The new office will provide culturally appropriate services to people living on the Qualla border and is co-located with the EBCI TANF and Child Support Services offices at 1526 Acquoni Road (PO Box 427) Cherokee, NC 28719.

“We must remove barriers to health care if we are to eliminate health disparities,” said NCDHHS Secretary Mandy K. Cohen, MD. “

Thanks to this new NCDHHS office, tribal members and North Carolinians living in the Qualla border will be able to get help near their homes with the following services:

  • The EBCI / NCDHHS FNS and Medicaid eligibility officers will provide intake services (applications, recertifications and changes) for the Medicaid and FNS programs.
  • If an applicant does not reside in Jackson County, the office can forward them and assign them to the appropriate contact for other counties.
  • Applications received for Jackson County will be processed by the EBCI / NCDHHS FNS and Medicaid eligibility worker for their specific program.

This eligibility office is run by the state, through the Jackson County Department of Social Services, to improve access to Medicaid and FNS services.

– EBCI Public Health and Personal Services press release


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